Veterans should be allowed to use private services to get benefits

During my time serving as a U.S. senator, many New Hampshire veterans contacted my office seeking help in navigating the complex and confusing process of filing a claim for disability benefits with the Department of Veterans Affairs. Years have passed since I left the Senate, but the VA has failed to fix this broken system. The claims process is still excruciatingly bureaucratic, and veterans are still waiting far too long to get their benefits or are getting less than they deserve.